Streamlining On-Demand Healthcare by Reducing Friction in the System

An Empowered Patient Podcast at Medical and Pharma Insider hosted by Karen Jagoda

Dr. Rob Rohatsch is the Chief Medical Officer at Solv Health. Solv Health is building an omnichannel strategy for patients, providers, and payers. This approach enables the patients to get urgent or on-demand care from a telehealth visit or the next available in-person visit at a convenient location. The Starbucks model of making it increasingly easy to get the drink of your choice informs the model to meet patients where they are in their lives.

Bob says, "So, we answer three fundamental questions for the patient, which is where should I go? How much is it going to cost? And when can I be seen? So by answering those three fundamental questions really unlocks a lot of power for the patient in the marketplace."

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